Official SM605 Documents

SM605 Privacy Policy – Your Personal Data Protection

SM605 takes your privacy extremely seriously. This document transparently describes how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Updated: January 2026 Malaysia PDPA Compliance 256-bit SSL

SM605's Six Data Protection Principles

Every decision regarding your personal data is made based on six core principles that ensure your privacy is always protected.

Top-Level Encryption

All data transmitted between your device and SM605 servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.

Data Control in Your Hands

You have the full right to access, amend, or request deletion of your personal data on SM605 at any time through your account panel or by contacting our support team.

No Data Sales to Third Parties

SM605 has never and will never sell, rent, or share your personal data with advertisers or unrelated third parties — without exception.

Full Malaysia PDPA Compliance

The SM605 Privacy Policy is fully designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct periodic compliance reviews to ensure the highest standards are consistently maintained.

Secure Data Storage

Your data is stored on servers protected by multi-layered firewalls, 24/7 security monitoring, and strict access controls. Only authorized personnel may access member personal data.

Freedom of Communication Choice

You can choose to receive or opt out of marketing communications from SM605 at any time. Your preference will take effect within 48 hours of the request being received.


1 Introduction

SM605 is an online entertainment platform operating in Malaysia, fully committed to protecting the privacy of every member who uses our services. This Privacy Policy explains in detail our practices regarding the collection, use, storage, and disclosure of your personal data.

This document applies to all your interactions with SM605 — including use of the website at sm605.my, and the Android and iOS mobile apps available for download via the Download, and any communications you have with our team.

By registering an account or continuing to use the SM605 platform, you are deemed to have fully read and understood this Privacy Policy. If you disagree with any provision in this document, you are required to stop using SM605 services.

This Privacy Policy should be read alongside Terms & Conditions and the Responsible Gaming SM605 to fully understand our user protection framework.

2 Personal Data We Collect

SM605 collects your personal data through various interaction points. We only collect data that is genuinely necessary to provide you with a secure, fair, and legally compliant service.

Data Category Example Information Collection Method
Identity Information Full name, date of birth, MyKad/passport number Registration form & KYC process
Contact Information Phone number, email address, residential address Account registration
Financial Information Bank account number, bank name, e-wallet details Deposit & withdrawal process
Usage Data Betting history, login activity, games played Automated platform activity
Technical Data IP address, device type, web browser, operating system Server & Automatic Cookies
Communications Live chat records, support tickets, email content Customer support interactions

We do not collect sensitive data categories such as health information, religious beliefs, or political views unless there is a specific requirement mandated by law.

All identity documents submitted during the KYC process are encrypted and stored with AES-256 encryption. Original documents are never stored on public servers.

3 How We Use Your Personal Data

SM605 uses your personal data for legitimate and transparent purposes. The following are the primary purposes for which your data is used:

  • Account Management: Creating and maintaining your account, processing identity verification (KYC), and ensuring login security.
  • Transaction Processing: Processing deposits, withdrawal, and transfer funds securely and accurately.
  • Service Delivery: Enabling you to access all sm605 entertainment products including Slots, Casino live, Betting sports, and Wagering.
  • Customer Support: Responding to inquiries, resolving complaints, and providing effective technical support.
  • Fraud Prevention: Detecting and investigating suspicious activity to protect all members and the integrity of the platform.
  • Legal Compliance: Fulfilling anti-money laundering (AML) compliance obligations and reporting requirements mandated by the relevant authorities.
  • Service Improvement: Analyzing usage patterns to improve the user experience and introduce new features.
  • Marketing Communications: To inform you about promotions, bonuses, and exclusive offers — subject to your communication preferences.

SM605 will not use your data for any purposes not stated in this document without obtaining your consent beforehand.

4 Data Sharing and Disclosure

SM605 does not sell or rent your personal data to any third party for marketing purposes. However, we share your data in limited circumstances as follows:

  • Payment Service Providers: Local banks, e-wallet operators, and payment processors trusted to process your transactions securely.
  • Game Software Providers: Licensed providers that operate games on the sm605 platform receive the minimum technical data required to verify bets and game outcomes.
  • KYC Service Providers: Registered and licensed third-party identity verification companies assist us in verifying the authenticity of members' documents.
  • Regulatory Authority: We disclose the necessary information when required by Malaysian law, court order, or direction from a competent authority.
  • Technology Partners: Cloud infrastructure and technical service providers that help us operate the platform, subject to strict confidentiality agreements.

All third parties with whom we share your personal data are required to sign a Data Processing Agreement (DPA) that complies with Malaysia's PDPA and ensures a level of protection equivalent to SM605's standards.

5 Data Security Measures

SM605 continuously invests in security infrastructure to ensure your personal data is always protected against unauthorized access, theft, and misuse.

Key security measures we practice include:

  • 256-bit SSL/TLS encryption for all data communications between users and SM605 servers.
  • Data encryption at rest (AES-256) for all sensitive data stored in our database.
  • Two-Factor Authentication (2FA) available for all accounts as an additional login security layer.
  • 24/7 Security Monitoring by a dedicated cybersecurity team using SIEM systems and anomaly detection tools.
  • Penetration Testing periodically by independent security auditors to identify and close system vulnerabilities.
  • Strict Internal Access Controls — only staff with legitimate need are permitted to access member personal data, and every access is logged for audit purposes.
  • Automatic Data Backup performed on a regular basis with backups stored at separate locations in encrypted form.

While no system can guarantee absolute security, SM605 upholds industry security standards equivalent to those of financial institutions to ensure your data is protected at the highest level.

6 Cookies and Tracking Technologies

SM605 uses cookies and similar tracking technologies to enhance your experience on our platform, understand how users interact with our website, and deliver more relevant content.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login session management and security. These cookies cannot be disabled.
  • Performance Cookies: Collecting anonymous information about how you use our website to help us improve our services.
  • Functional Cookies: Saving your preferences such as language and display settings to deliver a more personalized experience.
  • Analytics Cookies: Used through industry-standard web analytics tools to understand traffic and user behavior in aggregate.

You can manage your cookie settings through your web browser at any time. Please note that disabling essential cookies may affect the functionality of the SM605 platform.

7 Your Rights Under the PDPA

As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights, which you may exercise at any time:

Right of Access

Request a copy of all personal data we hold about you in a readable format.

Right to Rectification

Request correction of inaccurate or incomplete personal data held in our records.

Right to Erasure

Request deletion of your personal data when it is no longer needed for its original collection purpose.

Right to Object

Object to the processing of your data for direct marketing purposes or in certain other circumstances.

Right to Data Portability

Receive your personal data in a structured, machine-readable format for transfer.

Right to Restrict Processing

Request that we restrict the processing of your data in certain circumstances during an investigation or dispute.

To exercise any of the above rights, contact our privacy team via in-app live chat or our support email. We will process your request within 14 business days.

8 Data Retention

SM605 retains your personal data for as long as your account is active or as long as necessary to provide services to you. The specific retention periods for key data categories are as follows:

  • Identity & KYC Data: Retained for a minimum of 7 years after account closure to meet anti-money laundering legal requirements.
  • Financial Transaction Records: Retained for 7 years in line with Malaysia's financial reporting requirements.
  • Gaming Activity Data: Retained for 3 years for dispute resolution and audit purposes.
  • Support Communication Logs: Retained for 2 years for quality assurance and reference purposes.
  • Technical & System Log Data: Retained for 90 days for security and debugging purposes.

After the retention period expires, your data will be securely deleted or permanently anonymized so it can no longer be linked to your identity.

9 Third-Party Links

The sm605 platform may contain references to third-party services such as licensed game providers and payment processors. This Privacy Policy applies solely to sm605 and does not cover the privacy practices of any third party.

SM605 is not responsible for the privacy policies or data handling practices of any third party. We encourage you to read the privacy policy of any third party involved in your transactions directly.

10 Child Protection

SM605 is an adult entertainment platform exclusively for users aged 18 and above. We do not knowingly collect personal data from minors.

If we discover that a minor's personal data has been collected without our knowledge, that data will be deleted immediately and the associated account will be closed. Parents or guardians who find that their underage child has registered at SM605 are requested to contact us immediately through our official support channels.

SM605 applies a strict age verification process during registration, including KYC document checks, to ensure only verified adult users can access our platform.

11 Privacy Policy Amendments

SM605 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or service improvements.

Any material changes to this Privacy Policy will be communicated to you via:

  • In-app notification during your next login session.
  • Email notification to your registered email address at least 14 days before the changes take effect.
  • Prominent notice displayed on the sm605 website homepage.

The "Last Updated" date at the top of this document will be updated whenever amendments are made. Continued use of the SM605 platform after amendments take effect signifies your acceptance of the updated terms.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by SM605, please contact us via:

  • Live Chat: Available 24/7 directly within the SM605 app — the fastest way to get a response.
  • Privacy Email: support@sm605.my — for official privacy and PDPA inquiries.
  • In-App Support: Via the "Help Centre" section in the sm605 mobile app.

The sm605 privacy team will respond to all privacy-related inquiries within 3 business days. For more complex data subject requests (DSR), processing time is up to 14 business days.

Current version: 2.4 | Last Updated: January 2026. This document supersedes all previous versions of the SM605 Privacy Policy.


Your Privacy, Our Priority

SM605 regards your trust as our most valuable asset. Every decision we make concerning your personal data is carefully considered to ensure your privacy is always upheld.

  • No data sales to advertisers
  • Full 256-bit SSL encryption
  • Full Malaysia PDPA compliance
  • Data control rights in your hands
Related Documents

This Privacy Policy should be read together with other important SM605 documents:

Privacy Email

For official privacy inquiries and PDPA requests:

support@sm605.my

Version History
  • v2.4 — January 2026: Updated data retention section & PDPA rights.
  • v2.3 — July 2026: Added cookies and tracking technology section.
  • v2.2 — March 2026: Amendments related to third-party data sharing.
  • v2.0 — January 2026: Comprehensive review aligned with Malaysia's PDPA.

Join SM605 with Full Confidence

Your privacy and data security are fully guaranteed at sm605. Register now and enjoy a safe, fair online entertainment experience that complies with all local Malaysia regulations. Over 100,000 active members have trusted sm605 as their entertainment platform of choice.

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